IT Support for Tourism Operators

Five-star tech for five-star guest experiences.

Tech That Supports Your Guest Experience

In the tourism and hospitality industry, technology can make or break the customer experience. From booking engines and property management systems (PMS) to secure Wi-Fi, EFTPOS terminals and seasonal rostering—your systems need to work, all day, every day. At Chewing IT, we help tourism operators across the Central Coast, Newcastle and Sydney deliver seamless service through reliable, secure and scalable IT infrastructure.

Whether you run a boutique hotel, a luxury resort, a holiday park or a guided tour company, we make sure your tech delivers the same level of care and consistency that your team does—on-site and behind the scenes.

Common IT Challenges in Tourism & Hospitality

When guest experience and operational efficiency are on the line, even small IT issues can have a big impact. We help operators navigate common pain points like:

Chewing IT Interesting Cloud Storage
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Why Tourism Businesses Choose Chewing IT

You’re focused on hospitality—we’re focused on making sure the tech behind it runs flawlessly.

  • PCI-DSS aware infrastructure, keeping cardholder data secure.
  • High-density Wi-Fi installations, tailored for guest use and staff operations.
  • Flexible support hours, including weekends and peak-season coverage.
  • Experience with PMS platforms, including RMS, NewBook, Cloudbeds and more.
  • Guest and staff network separation, for safe, reliable connectivity across your venue.

Core IT Solutions for Tourism & Hospitality

We deliver practical, reliable tech solutions that help you create memorable guest experiences while protecting your business behind the scenes.

  • Managed IT Support – On-call support and maintenance tailored to your operating hours.
  • Wireless Solutions – Custom Wi-Fi installs for resorts, holiday parks, cafés, and function venues.
  • Backup & Disaster Recovery – Fast restore capabilities to prevent booking and data loss.
  • Cyber Security – Protection against phishing, ransomware, and unauthorised access.
  • POS & PMS Integration Support – Helping your systems talk to each other and stay online.

IT Outcomes That Matter

We’re here to reduce downtime, prevent reputation damage, and keep your staff and guests connected. With Chewing IT, you can expect:

Secure Your Data Today

From guest Wi-Fi to secure payment systems and 24/7 uptime, we help tourism operators run smoother, faster, and more securely. Book a free consult with Chewing IT and let’s upgrade your guest experience—starting with your tech.

Because in hospitality, downtime isn’t an option.

Frequently Asked Questions

Ready to Optimise Your IT?

Don’t let IT challenges hinder your engineering projects. Partner with Chewing IT for proactive, reliable, and industry-specific support that drives your firm forward.

Call us today for a free IT audit or click below to schedule a consultation.

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