Managed Services

Managed Backup & Disaster Recovery

When something goes wrong, your data comes back.

Most backup setups fail silently until the day you need them. We deploy enterprise-grade backup with Acronis Cyber Protect and ConnectWise — immutable, off-site, encrypted, and tested every month.

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  • 95+ security & setup checks
  • Written report, yours to keep
  • No obligation, no sales pressure

Or call 02 4339 4789 · 02 8419 0940

What is included in Managed Backup?

The pieces of Managed Backup we set up, manage and look after on your behalf — across the Central Coast, Newcastle and Sydney.

1

Servers & workstations

Full image and file-level backup on a 3-2-1 strategy with at least one immutable copy.

2

Microsoft 365 & SaaS

Mail, OneDrive, SharePoint, Teams and (where supported) third-party SaaS — Microsoft doesn't back this up for you.

3

Disaster recovery runbook

Documented recovery procedures for every critical system. We rehearse them so the day-of isn't improvisation.

4

Quarterly restore reports

Independent restore tests every quarter. You see the proof, not just the green ticks.

Who is Managed Backup for?

Managed Backup is most useful for businesses that match one or more of these:

  • Businesses with critical data on file servers or SaaS
  • Anyone subject to compliance or insurance requirements
  • Owners burned by a previous backup that didn't restore

Managed Backup at a glance

  • Full server, workstation & Microsoft 365 backup
  • Immutable copies — ransomware can't delete them
  • Off-site replication to Australian data centres
  • Monthly restore tests with documentation
  • Clear RTO and RPO commitments
  • Hands-on recovery support if disaster strikes

Your Managed Backup journey

Predictable, transparent steps from first call to ongoing operation.

Step 1

Assess

Inventory critical data, set RTO/RPO targets.

Step 2

Deploy

Backup agents installed, off-site replication configured, immutable storage tiered.

Step 3

Verify

Initial full backup, restore test, sign-off.

Step 4

Operate

Monthly automated tests, quarterly full DR rehearsal.

Case study

Central Coast yoga organisations (Wyn Janssen)

Central Coast NSW

Wellness · Not-for-profit · Multi-organisation

Over the past 10 years Mat at Chewing IT has provided excellent service to the yoga organisations that I have been involved in. I have always found him to be responsive to IT issues that we may have encountered as well as provide advice as needed.

Wyn Janssen

Yoga organisations, Central Coast NSW

Google Review · 5★

The setup

Multiple affiliated yoga organisations on the Central Coast — small operations, no full-time IT staff, but holding a decade of student records, scheduling history, financial data and member communications across systems. Losing any of it to a hard-drive failure, a ransomware event, or a deleted Microsoft 365 mailbox would set them back years.

The engagement

Chewing IT has been the IT partner across these organisations for ten years — long enough that the backup story has demonstrably done its job. Backups, restores, lifecycle hardware moves and Microsoft 365 hygiene have run quietly in the background while the operations leads got on with running classes and supporting students.

Start a similar engagement

Why now, on the Central Coast

Backups are the IT control most likely to be quietly broken on the day you need them. Microsoft 365 isn't backed up by default; SaaS apps aren't backed up by default; old NAS devices report green lights long after the underlying disks have given up. For Central Coast and Newcastle SMBs the question isn't whether you have backups — it's whether anyone has tested a real restore from them in the past 90 days.

Our managed-backup service runs an automated test restore every month and a documented full DR rehearsal every quarter. Off-site copies live in Australian data centres; immutable copies sit beyond the reach of ransomware. Supported across Wyong, Gosford, the Hunter and Sydney's north shore from our Wyong and Hornsby offices.

Managed Backup — common questions

Don't see yours? Ask us directly.

Ready to talk about Managed Backup?

Book a 30-minute discovery call. We'll tell you straight if we're the right fit.