IT support for non-profits, charities and not-for-profits.
Mission-aligned IT support and IT services for non-profit organisations across NSW — Microsoft 365 non-profit licensing, donor-data protection, NDIS-aligned privacy, and pricing that respects how every dollar matters.
Why non-profit organisations choose Chewing IT
Non-profits and charities run on goodwill and tight budgets — but the data they hold (donor records, beneficiary information, board minutes, grant submissions) demands the same protection a commercial business would expect. Chewing IT provides IT support and managed IT services for not-for-profit organisations across NSW, including Sydney, the Central Coast and Newcastle — cyber security and Microsoft 365 sized and priced for the sector.
We help eligible charities access Microsoft's non-profit offers — up to 300 free Microsoft 365 Business Basic licences and discounted Business Standard and Business Premium — and the matching grant-priced Bitdefender, Sophos and Blackpoint Cyber stack we deploy for our paying clients. Same protection, dramatically lower spend.
Microsoft changed its non-profit programme in July 2025: the free Business Premium grant ended and those licences moved to discounted pricing at renewal. Many charities are still running on the old setup without realising their costs or security features changed. We review your licensing and make sure every seat is on the right plan.
IT challenges non-profit organisations face
The recurring patterns we see — and the ones that shape how we set up your environment.
Donor and beneficiary data privacy
A breach in a charity database isn't just a compliance failure — it erodes the trust that funds the mission. Donor lists, case files and welfare records need to be encrypted, access-controlled and recoverable.
Volunteer and contractor turnover
High turnover among volunteers, contractors and casual staff makes account lifecycle management critical. Stale accounts and shared logins are how most non-profit breaches happen.
Stretched budgets, real obligations
Boards expect commercial-grade governance on a fraction of the spend. We tap Microsoft, Bitdefender and Sophos non-profit pricing to close that gap.
Board accountability for cyber risk
Directors and committee members of registered charities carry real governance duties, and the ACNC expects them to manage the charity's risks — cyber included. Boards need plain-English reporting on where the organisation stands, not a pile of technical alerts.
Shared computers, personal devices and multiple sites
Op shops, community centres, outreach vans and home-based volunteers mean data lives on shared PCs and personal phones across many locations. Each one needs sensible access controls without making the work harder for people who are giving their time.
What we deliver for non-profit organisations
The components we tailor to your sector. Each links through to the underlying solution.
Microsoft 365 with non-profit licensing
Set up your Microsoft 365 tenancy on grant or non-profit pricing, with security baselines, MFA, conditional access and shared mailboxes configured to non-profit norms.
Microsoft 365Cyber security tuned for the sector
Endpoint protection, 24/7 managed detection and response, and user-awareness training pitched to volunteers and casual staff — not technical operators.
Cyber SecurityBackup and disaster recovery
Donor databases, finance systems and case-management platforms backed up daily, tested quarterly, and recoverable inside the windows your funders expect.
Managed BackupCyber security assessments for governance
Board-ready cyber security assessments mapped to the Essential Eight and ACSC guidance, written in plain English so non-technical directors can act.
Security AssessmentThe solutions behind the work
The most-relevant Chewing IT solutions for non-profit organisations. Browse the full solutions catalogue for everything we cover.
Managed IT Support
Fully managed support, security & strategy
A fixed-monthly managed plan that covers your people, your devices and your servers. We monitor, patch, secure and support — and act as your strategic IT partner so technology pulls in the same direction as your business.
Learn moreCyber Security
24/7 protection, monitoring & response.
A layered, modern security stack built for small and medium businesses. We combine endpoint protection, application allow-listing, identity hardening and 24/7 managed detection & response — so threats are spotted, isolated and neutralised before they spread.
Learn moreMicrosoft 365
Setup, licensing, security & support.
Most businesses pay for Microsoft 365 but use a tiny fraction of what they're paying for. We license, configure, secure and support the whole platform — Exchange, Teams, SharePoint, OneDrive, Intune and Entra — so you actually get the value.
Learn moreManaged Backup
Immutable backups. Tested restores.
Most backup setups fail silently until the day you need them. We deploy enterprise-grade backup with Acronis Cyber Protect and ConnectWise — immutable, off-site, encrypted, and tested every month.
Learn moreAwareness Training
Turn staff into your strongest defence.
More than 80% of breaches start with a person clicking the wrong thing. We deploy ongoing phishing simulations and bite-sized training modules across your team — tracked, reported and tuned to your industry.
Learn moreBest-in-class technology partners
We don't pick vendors based on commission — we pick the best tools for the job and stand behind them. The stack we deploy day-in, day-out:
Microsoft
Microsoft 365, Azure, Entra ID
QNAP
Network-attached storage
LaCie
Rugged storage & backup drives
StorageCraft
Backup & disaster recovery
Bitdefender
Endpoint security & EDR
Sophos
Firewall & endpoint protection
Blackpoint Cyber
24/7 managed detection & response
ThreatLocker
Application allow-listing & ringfencing
IT support for non-profit organisations — common questions
Don't see yours? Ask us directly.
More industries we cover
Same family-run team, same standard, tailored to the sector.
Need IT support for non-profit organisations?
Book a 30-minute discovery call. No pressure, no quote on the call — just a clear conversation about where your IT could go.