Manufacturing IT support.
IT support for manufacturers across NSW — ERP and MES uptime, OT/IT segmentation, factory-floor connectivity, and 24/7 monitoring for plants that can't stop.
Why manufacturers choose Chewing IT
Every minute of downtime on a manufacturing line costs real money. Manufacturing IT has to keep ERP and MES systems online, segment operational technology (OT) from corporate IT, and resist the increasingly common ransomware attacks aimed at plant floors.
Chewing IT supports manufacturers with the IT stack that production demands: hardened ERP servers, isolated OT networks, monitored production endpoints, and 24/7 managed detection and response that watches for the indicators of compromise unique to OT environments.
IT challenges manufacturers face
The recurring patterns we see — and the ones that shape how we set up your environment.
Production-line uptime
ERP, MES and the line-side terminals that feed them have to be reliable. Outages stop the line; stopped lines stop billing.
OT and IT segmentation
PLCs, SCADA and machine controllers should never share a flat network with email and finance. We build proper segmentation and monitor the boundary.
24/7 operations, 24/7 risk
Plants run when offices don't. Monitoring, response and on-call coverage have to match the operating hours of the floor.
What we deliver for manufacturers
The components we tailor to your sector. Each links through to the underlying solution.
ERP and MES hosting and support
On-prem, cloud or hybrid ERP/MES — we host, monitor and patch — with documented recovery procedures and tested failovers.
Server & InfrastructureOT/IT segmentation and firewalls
Sophos and equivalent firewalls separating production OT from corporate IT, with logging that survives an incident-response engagement.
Cyber Security24/7 managed detection and response
Blackpoint Cyber MDR watching production endpoints around the clock — with a human on the response side, not just an alert queue.
MDRFactory-floor connectivity
Industrial Wi-Fi, ruggedised access points, and SD-WAN linking head office to plants — built to survive the conditions on the floor.
Business InternetThe solutions behind the work
The most-relevant Chewing IT solutions for manufacturers. Browse the full solutions catalogue for everything we cover.
Managed IT Support
Fully managed support, security & strategy
A fixed-monthly managed plan that covers your people, your devices and your servers. We monitor, patch, secure and support — and act as your strategic IT partner so technology pulls in the same direction as your business.
Learn moreServer & Infrastructure
On-prem done properly.
Some workloads still need on-premise infrastructure. We design, install, virtualise and maintain server, storage and network hardware — partnered with leading vendors and backed by managed support.
Learn moreCyber Security
24/7 protection, monitoring & response.
A layered, modern security stack built for small and medium businesses. We combine endpoint protection, application allow-listing, identity hardening and 24/7 managed detection & response — so threats are spotted, isolated and neutralised before they spread.
Learn moreMDR
24/7 SOC, real-world response times.
Antivirus tells you something happened. MDR makes it stop. Powered by Blackpoint Cyber's 24/7 Security Operations Centre, our MDR service detects, isolates and responds to threats — in minutes, not hours.
Learn moreBusiness Internet
Fast, reliable, SLA-backed.
Consumer NBN is fine for Netflix. Business needs something different — symmetric speeds, SLAs, static IPs, managed routers and failover. We supply, install and manage business-grade connectivity through tier-1 carriers.
Learn moreBest-in-class technology partners
We don't pick vendors based on commission — we pick the best tools for the job and stand behind them. The stack we deploy day-in, day-out:
Microsoft
Microsoft 365, Azure, Entra ID
QNAP
Network-attached storage
LaCie
Rugged storage & backup drives
StorageCraft
Backup & disaster recovery
Bitdefender
Endpoint security & EDR
Sophos
Firewall & endpoint protection
Blackpoint Cyber
24/7 managed detection & response
ThreatLocker
Application allow-listing & ringfencing
IT support for manufacturers — common questions
Don't see yours? Ask us directly.
More industries we cover
Same family-run team, same standard, tailored to the sector.
Need IT support for manufacturers?
Book a 30-minute discovery call. No pressure, no quote on the call — just a clear conversation about where your IT could go.